Are Your Employees Committed? Are You?

Just because your employees have a job doesn’t mean that they are committed to they’re job or the company.  I have heard managers say that their employees should be happy their have a job in these tough times.  I don’t think those employees would disagree.  With unemployment in the double digits and the prospect of landing a new job once you have been laid off taking on average 6 months to find, who could argue that a person is happy to be employed.  Yet, that does not mean that these employees are committed.

Think of the damage being done by employees that are hunkered down, holding on to their jobs and merely going through the actions of  being productive.  I love the phrase, ” there is never a recession when it comes to leadership”. So unless you are an outstanding leader and motivating your employees, you may be faced with fearful employees motivated only by keeping their jobs!

So what can you do?  First and foremost, communicate.  Let the employees know what is happening with the company and be honest.  Tell them what the vision is and let them be a part of making it happen.  Let them know their value and importance in the vision and how their contributions will make an impact.  Then thank them for their work.  Recognize them for what they do and above all, let them have a voice in problem solving.  The employee on the front lines has a much better idea of what customers want, what employees need to do their job and what the “buzz” is in the office.

You can lead a horse to water, but getting them to drink the Kool Aid  is another thing.  Be a leader that people will follow, not because of your title, but because you respect your employees and have passion, commitment and focus to lead them to the next level.

Productive Employees Boast Profits

Everyone wants productive employees.  Leaders want to believe that they are doing all they can to produce productive employees through their leadership abilities.  But are they?  In a recent study by Gallup – 55% of employees are not engaged at work compared to the 29% that are engaged.  What are the remaining 16% doing?  Well, they are actively disengaged, costing the U.S. Economy approximately $350 billion. 

Based on this study, it would appear that the productivity quotient can be raised by the leaders in a company.  If productivity rises it is logical to predict that company revenues will rise as well.  Sounds like something every company wants and seeks. So the question becomes how do we get the leaders to participate.

I was reading an article that mentioned Neil Racham and his book SPIN Selling where the author states that 87% of what a person learns in a leadership program will be gone within 30 days if there is no follow-up.  First thing that comes to mind is:  if companies are spending the money to send their leaders to training courses and seminars, then why isn’t their applied practice to the theory they just learned?  Therefore, I conclude that we hold the leaders accountable by doing some follow up!

Jack Zenger, Joe Folkman and Scott Edinge wrote an article recently entitled “How Extraordinary Leaders Double Profits”.  Their suggestion for follow up is not complicated and involves some common sense practices.

Monthly progress reports from team members, peers and colleagues with specific suggestions for improvement with mini surveys being part of this follow up process.  These mini surveys could be scheduled for every 4 to 6 months and can be performed before and after attendance in a leadership program.   I’d like to add 360’s performed on the leader as well as a review of subordinate performance while under the individual’s leadership.   If employees are unproductive it falls to reason that their direct supervisor is not engaged enough in fostering a productive working relationship which then results in loss of profits.