Stand for Something, or Fall for Anything

I teach critical thinking skills to Undergraduate students.   One of the concepts to this class is not only what we think but why we think the way we do.  Of course our upbringing or enculturation has a great deal to do with the thought process.    How we adapt and react based upon the environment and culture shapes our values.   We then take those values into the world and apply them to all situations.  There is one problem with this logic and that is that not all people were brought up with the same values and ethics.

Part of being a critical thinker involves taking the time to understand the differences in others.  Why they think and act the way they do. We may not agree with these actions, but we can at least understand them.    When we have understanding we can then take the next step to bridging  gaps that could lead to conflict.  So many of us put such great effort into pushing our ways onto others that we don’t realize there is another way.   Of course, You have to stand for something, or you will fall for anything .   But, in order to stand for something you need to research, understand and critically think about what it is you are standing for and why.

We follow great leaders, but why do we believe they are great?  What is it about their thought process that resonates with us and allows us to want to take on their attributes and be a follower?   In business there are many leaders at many different levels.  You don’t have to have a fancy title to be a leader.  What you need is to understand people and their thought processes.  You need to help them to see the various views from  various angles and not just your own or their own.

I enjoy seeing how my students evolve from the first day of class when I ask them who taught them to think to the final week of class where they have grown into critical thinkers who can determine for themselves what they believe to be truth.

How To De-Motivate An Employee

What do you think of this sad, but true story?

An employee was given a goal.  As a sales representative his goal was to sell X amount of product and supplies.  For his hard work and dedication to the company and his strong work ethic, when he met his goal he would be given a cash bonus.

Throughout the year this employee worked hard to provide superior service to his clients and to sell them products that they needed.  He developed his pipeline and stayed true to the course.

Many times he worked over an 8-10 hour day even though he has a young family that wanted to spend time with him.  He was late for dinners, worked after the children were in bed and even filled orders on the weekend.

He kept his eye on the goal and was excited when he saw that he was exceeding his goal.  He received high praise from his manager.  He was even told the approximate amount of his bonus.

However, when the time came to pay the bonus the company started to exhibit some  hesitancy.  They didn’t think it was possible for anyone to make the target goal much less pass the target!    The amount of the bonus was substantial.

To make this story short, here is what this company did.  They started by showing the employees signs that they were not intending to pay the entire amount of bonus he earned.  They took the employee and put him on commission only.  After all if he could make such goals, surely he could continue to do so on a commission basis.   They then told him that they were not going to pay him the entire bonus and instead came up with their own number.

If you ever want an example of how to de-motivate an employee this is it.  If you ever want an example of how to demonstrate and live your company values and ethics, this isn’t it! As the employee that this happened to, what do you think he is going to do for this company in the future?  What message do you think he will share with others about this company’s values?

This company needs a lesson in SMART goals!  Obviously the one that is for Attainable and Realistic were never thought of when they opened their month and inserted their rather large foot.